Dispensary Etiquette: What to Know Before Your First Visit

Walking into a cannabis dispensary for the first time can feel intimidating. You might not know what to expect, how to behave, or even how to ask for what you want. The good news is that dispensaries are designed to be welcoming, and staff members are there to help. Understanding basic dispensary etiquette helps you feel confident and get the most from your visit.

This guide walks you through what to expect and how to navigate your first dispensary experience.

Before You Go

Know Your Local Laws

Cannabis laws vary significantly by location. Before visiting:

• Confirm recreational cannabis is legal in your state/jurisdiction
• Know the legal purchase age (typically 21+)
• Understand purchase limits (how much you can buy)
• Check if there are specific ID requirements

Bring Proper Identification

Valid government-issued photo ID is mandatory. Acceptable forms typically include:

• State driver's license
• State ID card
• Passport
• Sometimes military ID

Your ID must show you're at least 21 (or the legal age in your area). Expired IDs are usually not accepted. Leave your ID easily accessible.

Bring Cash (Usually)

Many dispensaries are cash-only or cash-preferred due to banking restrictions on cannabis businesses. Some have ATMs on-site, but fees can be high. Bringing cash ensures a smooth transaction.

Some dispensaries now accept debit cards (often processed as ATM withdrawals) or have cashless payment systems.

Research the Dispensary

If possible, check the dispensary's website beforehand:

• View their menu to see what's available
• Check operating hours
• Look for first-time customer deals
• Read reviews to understand the vibe
• Note if appointments are required (some locations require or prefer them)

What to Expect

The Check-In Process

Most dispensaries have a reception area where you'll:

1. Show your ID (everyone entering must show ID)
2. Possibly register as a first-time customer
3. Wait to be called or admitted to the sales floor

Security is present at many dispensaries—this is normal and not something to be concerned about.

The Shopping Experience

Dispensaries vary in format:

Showroom style: Products displayed in cases like a jewelry store. Budtenders help you one-on-one.

Counter style: You approach a counter, view menu boards, and order from a budtender.

Appointment style: You meet with a budtender who guides you through options.

Express/grab-and-go: Pre-order online and pick up quickly.

First-time visitors usually benefit from showroom or counter experiences with time to ask questions.

Staff and Service

Dispensary employees (budtenders) are there to help. They can:

• Explain different products and their effects
• Recommend options based on your preferences
• Explain consumption methods
• Answer questions about dosing
• Help you find products within your budget

Don't be shy about asking questions—it's their job to help, especially first-timers.

Etiquette Guidelines

Do:

Be patient. Lines can be long, especially on weekends or after work hours. Dispensary transactions take time because each customer has questions.

Ask questions. No question is too basic. Budtenders appreciate engaged customers.

Be honest about your experience level. Saying "I'm new to this" helps budtenders give you appropriate recommendations.

Know (roughly) what you want. Having some idea of what experience you're seeking (relaxation, energy, etc.) helps the conversation.

Be respectful of staff and other customers. This is a professional retail environment.

Keep your phone use reasonable. Looking up product reviews is fine; loud phone calls are disruptive.

Don't:

Don't consume on premises unless explicitly permitted (rare). It's illegal in most places.

Don't share with minors. Never purchase for someone underage.

Don't take photos without permission. Many dispensaries prohibit photography.

Don't rush budtenders even if you're in a hurry. They're helping multiple customers.

Don't haggle. Prices are set and often include significant taxes.

Don't be intoxicated when you visit. It's generally not welcome and may get you turned away.

Making Your Purchase

Understanding the Menu

Dispensary menus typically organize products by type:

• Flower (dried cannabis buds)
• Pre-rolls (pre-made joints)
• Edibles (food products)
• Concentrates (extracts, dabs)
• Vape cartridges
• Tinctures
• Topicals

Each product lists the strain name, THC/CBD percentages, and price.

Price Considerations

Cannabis prices vary widely. Expect:

• Flower: $30-60+ per eighth (3.5g)
• Pre-rolls: $5-20+ each
• Edibles: $15-40+ per package
• Cartridges: $30-60+

Taxes add significantly to prices—sometimes 20-30% on top of listed prices.

First-Time Deals

Many dispensaries offer first-time customer discounts. Ask about these—you might get a percentage off, free items, or special pricing.

Payment and Exit

After selecting products:

• Pay at the register (cash or accepted payment methods)
• Receive your products in a sealed bag
• Get your receipt
• Exit promptly—don't linger in the dispensary

After Your Visit

Don't open products in the parking lot or consume immediately. Wait until you're in a private, legal location.

Store products properly for the trip home and beyond.

Keep receipts in case of issues with products.

Leave a review if you had a good experience—it helps other newcomers.

Key Takeaways

Dispensary visits are straightforward once you know what to expect. Bring valid ID and cash, be prepared to ask questions, and don't hesitate to tell budtenders you're new. Staff members want to help you have a positive experience. With a little preparation, your first dispensary visit can be informative, comfortable, and even enjoyable.

This article is for educational and informational purposes only. It is not intended as medical advice. Individual experiences may vary. Always consult with a qualified healthcare provider before making changes to your wellness routine.